STANDARD TERMS AND CONDITIONS

Confirmations

a) Bookings will be treated as provisional until written confirmation is sent by the Client to the Hotel, which should be within 7 days of the original booking. The Hotel will then acknowledge receipt of the confirmation.

b) Final numbers for conferences must be given to the Centurion at least 10 days prior to the conference.

c) If the Clients booking, is accepted by the Centurion on the basis that a minimum number of delegates will be attending the conference, the amount payable by the Client shall be calculated on such minimum number or the number actually attending, whichever is greater

Cancellation/Reduction in Numbers

a) Should you have to cancel, or reduce the numbers by more than 10% for your booking, a charge will be made, calculated as a percentage of the total booking value, according to the scale below:

Cancellation/Notification Period              Percentage

From 6 - 3 months prior to the event             No charge
3 months - 28 days prior to the event            30%
27 - 14 days prior to the event                      50%
13 - 8 days prior to the event                        80%
7 days or less prior to the event                    100%

b) All cancellations/reductions in numbers should be confirmed in writing by the Client.

c) Any costs incurred for a particular event, that otherwise would not have been incurred, will be charged in the event of cancellation.

d) Residential Conferences. Non-Arrival/Early Departures

Bedrooms reserved in conjunction with conferences are regarded as guaranteed bookings and in the event of non-arrival, any additional nights, for this reservation will then be cancelled and appropriate charges will be made as in clause a). Similarly, the Centurion reserves the right to charge for early departures as above.

Credit

Credit facilities with Centurion Hotels may be obtained on application to the Hotel (subject to the agreement of the Hotel and a credit check).

Credit facilities must be agreed at least 2 weeks prior to the conference. All invoices are due for payment by the 15th of the following month from date of invoice. If no such arrangements have been made all charges must be paid prior to departure.

Corkage

No wines, spirits or food may be brought into the allocated rooms by clients or guests for consumption on the premises. All beverages must be purchased from the hotel.

Price

We reserve the right to vary prices quoted e.g increases in the standard rate of VAT or other circumstances beyond our control.